Thanks for your email. It arrived when it should have done, the drivers contacted us beforehand so we were prepared. Absolutely love the console table, the flat pack instructions were easy, although we only had four bits to worry about, the quality of the wood was excellent, and it looks fab in our hall.
Mrs Tom 29.04.15
I am extremely happy with everything about the product from ordering, delivery and the quality of the product itself. There was a great choice on your website which was easy to navigate around. The table and chairs I bought were excellent value being at a reduced/sale price. Estimated delivery was 3 to 6 weeks and the delivery company contacted me exactly 3 weeks from the date I ordered to arrange a delivery date. I was kept fully informed of delivery throughout the whole process. The Z table and chairs is excellent quality and just the look I was after. Smart yet casual which is perfect for my kitchen/diner.
Mrs P Clemson 25.03.15
Been searching for a mirrored wardrobe with sliding doors for ages and finally decided to buy from Ocean. Very pleased with all aspects of service from buying to the actual delivery. The wardrobe is fabulous quality and look amazing. Would highly recommend them to anyone and will certainly buy from Ocean again in the future.
Mr & Mrs Rutter
We had been searching for suitable tables from a range of internet suppliers. We placed an order with 1 company and we're let down with availability, but were not told for 4 weeks. We then ordered from an alternative supplier and when the goods were delivered found them not fit for purpose Before placing the order with blue ocean we called to speak to a sales assistant.
The phone was answered promptly, the assistant was very helpful We placed the order, received a confirmation promptly. Received a call from the delivery company and goods delivered on time The tables are of good quality and ideal for our purpose. Considering all alternative suppliers we consider them to be good value for money
Mrs Tom 29.04.15
I was delighted with dealing with blue ocean and would recommend them highly
I have been very impressed with my dealings with Blue Ocean Interiors Ltd. When I first started looking for a new wardrobe, I spent quite a long time searching on the internet for a suitable supplier, many times I would either phone of email the sales desks of companies asking for details of their products, only to be given a vague answer or in some cases no answer at all. When I found Blue Ocean this all changed, my initial enquiry was answered quickly and accurately in a manner that made me feel confident that I was dealing with a Company who could deliver. Having placed my order, I was kept informed of it’s progress every step of the way and when you delivered (ahead of schedule) your delivery team were polite and very helpful. The wardrobe that I ordered (Imperial 320cm) was packaged very securely and I found the visual instruction sheets easy to follow, and assembly presented no problems (about 3 hours) as the unit had been manufactured to a very high quality. All in all, I am very satisfied with my purchase, and would like to thank Blue Ocean for the speedy and professional way it was dealt with. I will definitely recommend your company to my friends and relatives.
Many thanks, Mr Paris
Thank you so much for the wonderful service I received from your company. I recently purchased my rauch bedroom furniture from you, it is now installed and looks very nice. The delivery was much quicker than I had anticipated and your staff were very knowledgeable on the occasions I contacted them. A couple of years ago I had the same furniture installed in another bedroom, and I had no end of problems from the company that I purchased it from. It took 4 months to arrive . Several pieces were damaged, had to be reordered and when they did arrive were wrong. I had to get a refund and buy similar bits from B &Q to complete the room. Needless to say the company are no longer trading. I would definitely recommend your company, and use you again if I need any more furniture.
the wardrobes were great, it did take a long time to put up as the instructions were just pictures, and not step by step instructions, but pleased with the wardrobes once constructed
We were delighted with the mirror and the service was exactly as told regarding the delivery of the mirror. We were notified personally by phone and advised when to expect delivery - mirror arrived on time and the delivery men allowed me to inspect the goods before signing the paperwork. I am sure they would have loved to drop and go.
The mirror is now on my bedroom wall and has completed our new bedroom - as you can tell we are very pleased with the mirror and the sevice you provide.
Thank you very much
I received the wardrobe when stated and it was exactly as described!! Really pleased with the clear instructions too. However, top tip....... If you buy the soft close pack look at the instructions before you hang the doors!!! I'd put it all together then had to un-do the last few bits to fit them, so didn't bother!!
Thanks for a good service tho :-)
Thanks for your email regarding my recent purchases. I am pleased to say that we were completely satisfied with all our purchases. All items were as described and the ones that did require assembly went together well. Delivery time was well within that shown on your website.
Would have no hesitation in recommending you to anyone seeking good quality furniture at reasonable prices
We are delighted with this quality piece of furniture which looks impressive in our bedroom. The service we received was excellent from beginning to end. Highly recommended.
I was very pleased with my purchase . The packaging was excellent. My purchase has been admired very many times by visitors to my home.
hello we received the furniture on the delivery date the driver did not stop for us to check for damage so was unable to take the packaging away as you said they would. However we are happy with our purchase and the quality is good. As with most assembly packs it looked a bit hard to assemble, my son and i took our time and had no problem with it. I would purchase off you again as the quality and the look of the furniture are very good and would recommend the company to anyone wishing to purchase off you. thank you
I am very happy with my mirror wardrobe, it was exactly what i was looking for and only took a couple of hours to build. Being extra tall it looks magnificent in the spare room and is very functional, i will definitely order again
We are delighted with the sliding door wardrobe delivered to my mothers small bungalow. It makes the most use of the limited space in her bedroom. The chunky handle/grips on the wardrobe doors are excellent for someone with poor grip due to arthritis and the sliding mechanism operates smoothly and with ease. The wardrobe was installed during the afternoon after it was delivered and took about 3 hours to construct by my husband and son who are average diyers.
Mrs Jones, Wakefield
“Ordering my bedroom furniture online was both simple and safe with Blue Ocean Interiors Ltd. The package was ready for despatch on the promised date and delivery was completed exactly as requested. In addition, delivery was made precisely within the time slot provided on the day. The staff were courteous and very helpful throughout the transaction. You can’t ask for more.
We ordered a Paxel black glass dining table and 4 chairs. They were delivered by two nice and helpful delivery guys. We unpacked the furniture a few days later as we were decorating and we were very happy with our purchase. It was well worth the money and so comfortable and stylish.
I was at first very dubious about buying such large items of furniture online, but as we have recently undertaken a large build on a newly purchased property, money was not in abundance! I spent quite a bit of time trawling the Internet trying to find the right wardrobes and I stumbled across Furniture Direct Ltd. Placing the order was easy and literally the next day I received a call saying that my order had been received and was in process. I knew that the delivery would be in approximately 10 weeks time, but it was great to receive a courtesy call confirming the order and the expected delivery date as you never know if an order has gone through properly. I was very impressed - just that short call was very reassuring.Later I received a call from the couriers confirming a delivery date and the order was delivered as promised. After spending the weekend putting up the wardrobes, both my partner and I are delighted with the quality of the products. The instructions weren't too bad - a little ambiguous at times - but we got through them.I have to say that I was initially interested in a very similar wardrobes from a very well known high street retailer. I am delighted to say that my order was less than a third of the price, but we didn't have to compromise on service or quality. In conclusion you have one very happy customer, who will definitely use your services again and I would not hesitate to recommend you to friends and family.
Many thanks and kind regards,
Lizzie Summerwill , Oxfordshire
Hi we would like to say the service we received was excellent and we were kept informed as to when we would receive are funiture which was spot on the price was much better then anybody we could find we would recommend furniture direct to anybody
Mr Lomond, Scotland
Furniture Direct really is a breath of fresh air for the furniture industry, the products were easy to order, the delivery turned up before expected and the products were great!! Having previously had problems with furniture companies I was cycnical about furniture direct. My apologies...what a great company, and I will be reccomending you across the GLOBE (however far you deliver)!!!
Mr Shah, Surrey
I was most impressed with your overall service.From the easy to use Website, to you being very efficient throughout the transaction by keeping the customer informed of progress at all times.Also, Right up to the final point of delivery, the driver was most efficient and pleasant. I was also very pleased with the quality of the product. Would shop with you again and will recommend to friends and family.
Mrs Goodfellow, West Lothian
We are really pleaed with the dining table and chairs from furniture direct for several reasons First of all the price was unbelievable. Secondly it matched our existing furniture exactly Thirdly the delivery time was quoted as about 4-5 weeks but in the end it was more like 4 days!
Mr Reid, Sutton Coldfield
Having moved into a brand new house and trawled all the furniture stores for a “Wow” glass table, to no avail.
We ordered the Roma table from your website. It is always a little scary when you haven’t seen something “in the flesh” but we are absolutely delighted with the quality of the set and it looks perfect in its new setting.
The unusual operation of the extending mechanism is very well put together and looks far more expensive than many others we viewed – at considerably higher prices.
My initial questions sent by e-mail were dealt with speedily and the level of service was great.
Delivery was pleasantly much quicker than expected.
The delivery men were amazingly cheerful considering their 4am start, (unlike many others we have encountered in the past few weeks!)
I will certainly check out the website for future furniture purchases.
Mrs Wild, Reading
I received my table and chairs yesterday and would just like to say how pleased I am with the service you offered. Never having ordered anything off the internet before I was a bit unsure as to what the quality would be like, but I needn't have worried because I was delighted with the quality, it was better than I expected. Once again thank you for an excellent service.
Thank you so much for all your help and assistance with my order. The table and chairs arrived promptly and were in good condition on arrival. We are very pleased with the table particularly and found it to be of a better quality than expected, so more than happy with that. We did have one or two hiccups with the order as you are aware - some of my making, some due to a lack of attention to detail and some miscommunication with the delivery people, but it all worked well in the end. I would thoroughly recommend your company and much appreciate your good humour and patience in dealing with my order.
Mrs Elford, London
I have been really impressed by the overall service and quality provided with Furniture Direct. After looking at other companies with similar products, I was pleased to see the amount of choice available.
At the showroom in Huddersfield, Chris has been unbelievably professional, enthusiastic and helpful - from my first enquiry through to ordering and, finally, to sorting out a problem with a faulty part. Even down to delivering the said part personally. These days it shows remarkable customer service and dedication.
Finally, a mention to the two delivery guys. They were cheerful and friendly, and it wasn`t too much trouble from them when asked if they could carry all 8 boxes upstairs for me.
Thank you for everything. The unit has been easy to assemble and my son loves his new cabin bed and furniture!
Mrs Commons, Huddersfield
I was very happy with the service I received from your company. The goods were received within 4 weeks and are of a high quality. Thank you.
Mrs Joyce, Dorset
Thanks for the e-mail. Yes we are very pleased with our table & chairs, i had trawled the net and high street to find what i wanted and your site had the best selection at the best prices. Delivery was a bit slow but i was kept informed of progress and my calls and e-mails were always replied to, all staff i spoke to were helpful and polite i would definetely shop with you again.
Mrs Amiss, Bedfordshire
I have no complaints. the goods were as advertised. I was kept appraised of the orders progress. and delivery was on the date that you said. The goods are of good quality and I am very pleased with it and they way that you conducted the buisness.
Mr Smith, Bradford
I am delighted with your service and your products speak for themselves. I am pleased with your after care service. I will certainly be shopping with you again.
Mr Barrett, Swansea
My shopping through your website has proved to be a pleasant experience.
The item was of excellent quality and as described, I was a little surprised that it took a month from the point of purchase to delivery, but when delivery took place it was done so with care and courtesy and the company took the trouble to phone in advance for directions.
I shall look forward to shopping with you again in the future.
Mrs Clarke, Llanfyllin
Thank you for your email. We were indeed very pleased with our furniture and the delivery time was spot-on and the two delivery men were a delight. So thank you very much for a very smooth delivery. We would indeed use you again.
Mrs Pluck, London
I would just like to say the dining set is ideal & great value, and to compliment your customer service staff & delivery men, very helpful.
Mrs Murphy, Skelmersdale
The display unit arrived well packed and in good condition, assembly was straight forward and when finished looked better than in the promotion photograph. We are very pleased with this item and it was a pleasure to trade with you. Good Luck in the future and when I nneed another item like this we know where to come
Mr & Mrs Cartmale, Luton